Quality Management Instruction
Stakeholders that understand
the basic quality assurance processes are more likely to practice
these processes on a day-to-day basis. We start with top management.
Top management must be the quality management system “champions”
otherwise the other stakeholders will not take the change seriously.
Quality management training requirements are documented in a training
plan as part of the quality management system implementation plan.
Instruction is conducted at the point of work or in a classroom
or meeting setting.
Our training curricula
developers and instructors use processes that comply with the Accrediting
Council for Continuing Education and Training (ACCET) Standards
for Accreditation and the Department of Defense Instructional System
Development (ISD) models.
Our quality management
system curricula development and instruction team has experience
and provides point of activity and classroom instruction in the
following quality management systems:
- ISO 9001: 2000, Quality Management System
- Southwest Research Institute (SWRi) product labeling
- Underwriters Laboratory (UL) product labeling
- ISO 17025, General Requirements for the Competence of Testing
and Calibration Laboratories
- Accrediting Council for Continuing Education and Training (ACCET)
Standards for Accreditation
- Federal Transit Administration (FTA), FTA-IT-90-02.1, Quality
Assurance and Quality Control Guidelines